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Best Practices, Full Episodes

Episode 24: The 2019 Christmas Special!

The year has come and gone. Lot’s of interesting stuff happened this year in the world of technology and business. Transformations occurred. Lessons were learned. We spent an hour talking…

By -cDecember 23, 2019December 24, 2019
Full Episodes, Softer Side, TechTechTech

Episode 23: The One About Domain Knowledge

How often have you seen consulting job descriptions that contain things like “10 years of health claims processing experience required” ? Ever thought that it sounded like a bunch of…

By -cDecember 23, 2019December 24, 2019
Business Change, Full Episodes

Episode 22: The One About Consulting 4.0

You’re a consultant. You’ve been doing your thing. Suddenly Big 4 Firms and various magazines and LinkedIn rivals tell you you’ve been doing it ALL WRONG! Consulting 1.0? No no…

By -cDecember 23, 2019December 24, 2019
Full Episodes, Softer Side

Episode 21: The One About Values

Consulting practitioners aren’t often asked by prospective clients about their value system. But if we’re real about it for a split second, our values dictate the work we do and…

By -cDecember 23, 2019December 24, 2019
Best Practices, Business Change, Full Episodes, TechTechTech

Episode 20: The One About Platform Modernization

Let’s be honest, if you aren’t digitizing right now, you’re probably platform modernizing. In fact, Platform Modernization is a key part of all 10 of CIO Magazine’s top issues for…

By -cDecember 16, 2019December 24, 2019
Best Practices, Full Episodes

Episode 19: The One About Starting Your Own Practice

If you’re a consultant, there’s a good chance you’ve thought about starting your own consulting business at some point. What are the key things you need to know to have…

By -cDecember 4, 2019December 16, 2019
Best Practices, Full Episodes

Episode 18: The One About PMO

Project Management is a roadblock to rapid execution and transformation. It is outdated and serves only to tie up the agile enterprise in red tape. Or so many folks believe.…

By -cSeptember 16, 2019September 16, 2019
Full Episodes, Softer Side

Episode 17: The One About Work-Life Balance

The concept of “work-life balance” has got to be one of the most meaningless, wink-and-nod, overused career tropes out there. Right? Some say it is all about living life and…

By -cAugust 12, 2019August 12, 2019
Full Episodes, Softer Side

Episode 16: The One About Shadow IT

For many folks in the business, the centralized ‘legacy IT’ group is just too damn slow and expensive and has too many rules. So why not fire up Excel and…

By -cJune 18, 2019June 18, 2019
Full Episodes, Softer Side

Episode 15: The One About Staying Relevant

Tired of nonstop social media posts urging you to ‘hustle’ and ‘grind’ to get ahead and stay ahead? Feel like you need a dozen certifications and maybe a couple published…

By -cMay 7, 2019May 7, 2019
Business Change, Full Episodes, Season 2, Softer Side, TechTechTech

Episode 14: The One About Agile Being Bullsh*t

Is Agile methodology a revolutionary approach to software development, or has it become corrupted into expensive consulting theater that ignores organizational context and culture? Watch the show for the 5…

By -cMarch 20, 2019January 16, 2026
Full Episodes, Season 2, Softer Side

Episode 13: The One About Consulting – Art or Science?

Solving business problems is programmatic, right? That is, if one follows a specific, prescribed formula, all business problems can be recognized and addressed. Or would you say that every good…

By -cFebruary 5, 2019January 15, 2026
Christmas Specials, Full Episodes, Season 1

Episode 12: The 2018 Christmas Special

In this year-end special, our experienced consultants share their personal triumphs, challenges, and lessons learned from the past year. Join us as we delve into the ups and downs of…

By -cDecember 21, 2018March 22, 2024
Best Practices, Full Episodes, Season 1, Softer Side, TechTechTech

Episode 11: The One About M&A

As companies navigate mergers or acquisitions they invariably run up against sticky post-merger problems that often prevent them from realizing their potential. Here are 6 things to consider when thinking…

By -cDecember 4, 2018February 21, 2024
The One About Dev Ops
Best Practices, Friends of CST, Full Episodes, Season 1

Episode 10: The One About DevOps

Most don’t understand what DevOps is about. When business and technology are collaborating to deliver capabilities, clarity of purpose and communication are critical. Here are 8 things to know about…

By -cOctober 23, 2018December 28, 2023
The One About Empathy in IT
Friends of CST, Full Episodes, Season 1, Softer Side

Episode 09: The One About Empathy in IT

Every framework, approach, process in the world won’t get you the innovation you seek. Innovation happens when we listen to each other. Here are 6 things you need to know…

By -cOctober 8, 2018December 28, 2023
The One About Deep Learning
Friends of CST, Full Episodes, Season 1, TechTechTech

Episode 08: The One About Deep Learning

Unmask the myths and powers of machine learning, deep learning, and AI, the invisible forces shaping our every click and swipe. Watch this episode for the 5 things you need…

By -cSeptember 5, 2018December 27, 2023
The One About Value Networks
Best Practices, Business Change, Full Episodes, Season 1, Softer Side

Episode 07: The One About Value Networks

Integration is more than just putting Tech A together with Tech B via an API. Integration goes to the heart of how things work together: people, process and THEN technology.…

By -cAugust 8, 2018February 21, 2024
The One About CRM
Best Practices, Business Change, Friends of CST, Full Episodes, Season 1, TechTechTech

Episode 06: The One About CRM

The future of customer experience involves more efficient and targeted sales enabled by technology while high-value interactions will still need human expertise. Here are 10 things organizations must do to…

By -cJuly 30, 2018January 15, 2026
The One About Continuous Learning
Best Practices, Friends of CST, Full Episodes, Season 1, Softer Side

Episode 05: The One About Continuous Learning

Continuous Learning can have a transformative impact on personal growth, innovation, and organizational success. Here are 9 things you should know about Continuous Learning… For this conversation, we’re joined by…

By -cJuly 9, 2018January 15, 2026

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Shorts!

E76-01: Be Empathetic to Win Business

December 5, 2024

E75-01: Oliver Talks Ikigai

November 20, 2024

E73-02: Technologists Should Ask Better Questions

October 7, 2024

E73-01: Phil talks good questions

September 24, 2024

CST’s Patreon Site

March 22, 2024

E58-02: Richard Talking Rolodex

February 1, 2023

E58-01: Richard Talking Layoffs

January 27, 2023

E54-01: Whynde Talking What’s In Her Book

November 8, 2022

E53-02: Talking Uncertainty

September 30, 2022

E53-01: Talking Brain Changes

September 29, 2022

E30-04: Oliver talks CISO

October 22, 2020

E30-03: Oliver talks phishing

October 20, 2020

E30-02: Oliver talks castle walls

October 19, 2020

E30-01: Oliver talks call centers

October 6, 2020

E29-01: Phil talks normality

July 14, 2020

E28-03: Shashi talks elevation

June 17, 2020

E28-02: Mike talks governance

June 10, 2020

E28-01: Mike talks soft skills

June 1, 2020

E27-03: Bill wears pants

May 28, 2020

E27-02: Carol talks Dancing

May 21, 2020

E27-01: Phil talks vlogs

May 12, 2020

E26-04: Phil talks preppers

April 23, 2020

E26-03: Chris talks planning

April 22, 2020

E26-02: Carol talks transparency

April 21, 2020

E26-01: Bill talks experimenting

April 21, 2020

E25-03: Carol talks resistance

April 13, 2020

E25-02: Phil talks remote work

April 13, 2020

E25-01: Shashi talks transformation

April 13, 2020

E19-02: Bill gives tips

December 11, 2019

E19-01: Phil talks reasons

December 10, 2019

E18-02: Hussain talks niches

December 4, 2019

E18-01: Hussain talks failure

December 4, 2019

E17-04: Shashi talks whining

August 26, 2019

E17-03: Chris is living a life

August 22, 2019

E17-02: Phil talks sadness

August 20, 2019

E17-01: Shashi calls Phil old

August 8, 2019

E16-04: Chris talks IT in a closet

July 29, 2019

E16-03: Phil talks what matters

July 22, 2019

E16-02: Bill talks CEO’s role

July 16, 2019

E16-01: Shashi talks Shadow IT

July 8, 2019

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